At Crafto, we value your trust and are committed to safeguarding your privacy. This Privacy Policy outlines what information we collect when you visit www.craftobd.com, how we use it, and the options you have regarding the use of your personal information.

What Information We Collect

When you browse our website, place an order for our furniture, subscribe to our newsletter, contact us, or participate in any promotions, we may collect the following information:

  • Identity Data: Your name and title.
  • Contact Data: Email address and phone number.
  • Logistics Data: Shipping and billing addresses.
  • Transaction Data: Order history and furniture preferences.
  • Voluntary Data: Any additional information you provide via contact forms or surveys.

We may also track your browsing activity on our website to help enhance your shopping experience and improve our product displays.

How We Use Your Information

We use the collected information to:

  • Fulfill Orders: Process transactions and deliver furniture to your doorstep.
  • Personalization: Tailor your shopping experience based on your home decor interests.
  • Optimization: Improve our website, furniture designs, and customer support.
  • Communication: Send promotional emails about new arrivals, seasonal sales, and furniture care tips.
  • Analytics: Analyze trends to enhance our marketing strategies within Bangladesh.

Data Sharing: We may share your information with trusted third-party service providers (such as delivery partners, payment gateways, or marketing platforms) who assist us in operating our business. These third parties are contractually obligated to keep your information secure and use it only for the intended purpose.

Legal Disclosure: We may also disclose personal information when required by law or to protect our legal rights.

Cookies

Crafto uses cookies to:

  1. Remember your preferences and items saved in your cart.
  2. Understand and save user behavior for future visits.
  3. Analyze website traffic and user interactions to provide a smoother interface.

You can choose to disable cookies through your browser settings. However, please note that disabling cookies may limit some functionalities of the website, such as the ability to save items to your wishlist.

Third-Party Links

Our website may contain links to other websites, including social media platforms or partner sites. These external sites have their own privacy policies, and we are not responsible for their content or practices. Please review their privacy policies before sharing any personal information.

Your Choices

You have full control over your data. You may:

  • Opt-out: Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link.
  • Access: Request a copy of the personal data we hold about you.
  • Correction/Deletion: Ask us to update or permanently delete your data from our records.

To make such requests, please contact our team using the information provided below.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your furniture order data is handled, please contact us at:

Email: info@craftobd.com

Website: www.craftobd.com